Flinders University Library
Annual Report 2002

• Flinders University Statement of Intent
• Review by the University Librarian
• Library Resources
• Building and Space Management
• Support for Education
• Support for Research
• Support for International Programmes
• Branch Libraries
• Staff Development
• Collaborative Alliances
• Statistics

Review by the University Librarian

The Library collections were greatly enhanced by the purchase of a major electronic resource; the Web of Science. This huge multidisciplinary database provides access to Science Citation Index Expanded, Social Sciences Citation Index, Arts and Humanities Citation Index and Current Contents Connect. The Web of Science will facilitate research scholarship across all Faculties at Flinders.

The Flinders Law Library became a participant in Weblaw, a national collaborative legal resources project. Weblaw is an electronic subject gateway to internet resources about Australian law. Fifteen institutions are members of Weblaw. The Flinders University Law Library has responsibility for developing a gateway to resources on Policing and Law Enforcement.

In a difficult budget year it was pleasing that the Library managed to finish the year with a positive budget result, posting a small surplus. The most difficult area to manage was the subscriptions budget with high publisher price inflation, but a successful subscriptions cancellation programme enabled us to stay within budget.

A new combined information service unit was established in the Central Library. The new unit provides an enhanced level of service as it brings together a number of services previously distributed throughout the library. Reference, information, directional assistance, assistance with IT equipment, the WebCT Student Help Desk, and the provision of university ID cards are all services now provided by this central unit.

The three South Australian university libraries continued to work collaboratively on a wide range of projects. Following a review of collaboration between the three university libraries by Janine Schmidt, University Librarian at the University of Queensland, the libraries participated in a successful planning day to progress the recommendations of review. The University Librarian also visited the three Voyager university libraries in the Canadian Tri-University Group of Libraries to obtain a useful insight into their collaborative arrangements.

The University developed a number of major strategic planning documents during the year. Within this context the Library's Strategic Priorities and Future Directions 2001 - 2005 was endorsed by the Vice-Chancellor's Committee.

Bill Cations

University Librarian

Library Resources

Key performance indicators

• 100% of new course books catalogued within 24 hours
• 89% of loans reshelved within 24 hours
• 22 volumes catalogued per staff member per day (average)
• 8 weeks supply-time for book orders from major suppliers (average)
• 9,050 monograph volumes acquired
• 6,446 journal titles acquired (excluding electronic below)
• 14,420 electronic journal titles acquired
• 34,280 new serials issues receipted
• 375 public and staff workstations supported
• 9,500 web pages maintained (public and intranet)
• 5,350 requests per day for library web pages (average)
• 23 servers managed
• 115 databases hosted
• 2,750 items requested from Special Collections
• 8,540 items supplied from Joint Library Store
• 411,000 volumes reshelved (Central Library)

Significant acquisitions

There were several donations to the Library's collections in 2002 including a number of collections from retired or deceased members of the University community. Gifts of books and journals are gratefully received and enhance the Library's collections.

In addition, the Library gratefully acknowledges the contribution of funding to supplement the acquisitions budget. Financial support in 2002 came from the University Research Fund, Clinicians' Special Purpose Fund, FMC Research Foundation and the Nurses' Education and Research Fund. The Jim Main and Hutchison bequests also enabled the Library to purchase many valuable antiquarian and rare books for the Special Collections.

With the consent of the donor, the Library acknowledges donations of print materials with the insertion of a bookplate inscribed with the donor's name. In order to acknowledge donors who support electronic subscriptions, a screen flash was developed in 2002. The flash, which indicates the donor's name, displays for five seconds whenever a user accesses a donated electronic resource via a URL in Voyager.

Purchasing power

• The Australian dollar rose approximately 8% against the US dollar and remained steady against Sterling
• the international inflation rate for books was 9%
• the international inflation rate for print journals was 11%
• the average purchase price per book was $82
• the average purchase price per journal was $670

Special Projects

• Following the implementation of the Voyager library management system at the start of 2002, staff training and the establishment of new policies, procedures and workflows were a high priority. Pleasingly, despite the significant demands on staff, very little productivity was lost. The principal concern was in serials where, due to the complexity of the Library's serials data, its migration to Voyager was incomplete. It was decided to continue using the Dynix serials module through 2002 and in a major project, over 6,000 serials records were reviewed and transferred to the new system. At the end of the year this project was largely completed, with the exception of some complex legislative reports for the Law Library. In addition, some areas of functionality that were lost upon Voyager implementation, for example; reciprocal borrowing with Adelaide University and UniSA, demerit points for overdue books, downline loading of catalogue records from the National Library and EDI with major suppliers. These were restored by Library IT staff during the year. They also installed new hardware, including 100 terminals and associated servers and printers, and carried out a successful upgrade to Voyager in April.
• A major journals cancellation project was conducted during 2002 to balance the journals budget which was over-committed due to continuing high inflation rates. The cancellation of the IDEAL fulltext database provided a considerable proportion of the required savings with statistics indicating that use of the database did not warrant its high cost. In addition a number of print subscriptions were cancelled that had become available electronically. The faculties each nominated titles to bring the total number of subscriptions cancelled to 345. This generated savings of over $330,000.
• In late 2002, a trial was conducted with YBP, the Library's major US book supplier, to test ordering directly from their database without first keying an order record into Voyager. YBP undertook to download order confirmation records containing all the details necessary to machine-create an order record on Voyager. These records were subsequently replaced by full catalogue records downloaded from the US cataloguing service, OCLC, who were advised of our requirements by YBP. Electronic invoices were downloaded into Voyager upon receipt of the requested items and incoming catalogue records were monitored for accuracy and completeness. The trial was very successful in reducing staff time, however the quality and cost of the cataloguing records was not considered satisfactory. Negotiations will continue in 2003 with the aim of sourcing the catalogue records from the National Library of Australia.
• Each year as part of its commitment to quality service, the Library devotes two weeks to a stocktake of the collection. The majority of staff are released from normal duties to assist with the stocktake which helps to identify lost or damaged items and inaccurate or misleading catalogue records. It also ensures the correct shelf sequence of the collection. The 2002 stocktake was the first to use the Voyager software and was treated as a pilot project to test the new procedures. Gratifyingly, only 0.3% of items were found to be missing from the collection and apart from some minor problems with the production of reports from Voyager the stocktake went smoothly.
• A significant achievement for the Bibliographic Services Section was to be acknowledged as one of the top ten contributors of holdings data to records in the Kinetica database. Kinetica is the national bibliographic database managed by the National Library. It underpins the Australian cooperative cataloguing and document delivery services, a resource sharing initiative that delivers substantial savings to member libraries. The Bibliographic Services Section lost several experienced staff at the start of 2002 and it was a major achievement to maintain high levels of productivity in both acquisitions and cataloguing. All newly acquired course materials continued to be processed to the New Book Display within 24 hours of receipt, however delays in the replacement of staff meant that some donated items were delayed.
• Staff completed the digitisation of the University's examination papers up to the end of 2002 and the exams are accessible to users via the Library's web site.
• EZproxy software was installed in 2002 to improve access to electronic resources for off-campus users. Access to remotely hosted databases and to electronic journals is routed via the proxy server which manages the IP, password and authentication requirements of the Library's service providers. Without this facility, off-campus users with commercial ISP's were experiencing difficulties getting access to some of the Library's electronic resources. Ezproxy logged an average of 15,350 successful requests per day following installation.
• By arrangement with the Research Office, the Library accommodates the research publications produced by Flinders University staff and students. The publications are collected as part of DEST requirements and are housed in the Special Collections and accessible via Voyager. In 2002, 620 Flinders research publications were acquired and catalogued in this way.
• The Library's Special Collections contain some valuable Australian political and historical resources that are of significance for research programs. During 2002 documents in the John Bannon Collection were copied to acid-free paper for their long-term preservation and access was improved by indexing the collection.
• In June, paper request forms for materials held in URRSA were replaced by an online request facility in Voyager. As a result requests are transmitted directly to URRSA from the requester instead of being batched for daily despatch from the Loans Desks. This initiative makes the goal of supplying items within one working day of the receipt of the request easier to fulfil. The same facility on Voyager has been implemented for book order requests, replacing the former web request form.

  Buildings and Space Management

  New carpeting for the majority of level 3 of the Sturt Library was agreed to by the University in September. An extensive review of the collections on level 3 was carried out ahead of the scheduled laying of the carpet in January 2003. Following on the work done in the Sturt Library since 1999 this caps a major improvement which has created greatly enhanced facilities for students. Thanks go to Buildings and Property for their support.

  In November the hot water tank in the Sturt Library ruptured and pumped mains water into level 3. It cascaded through the roof setting off the fire alarm and covering the 940-960 part of the collection on level 2 with water. Carpets were extensively waterlogged but have been restored after cleaning and drying. Damage to the collection amounted to 270 volumes needing to be discarded.

  The bench in the returns processing area in the Central Library was replaced with the aim of improving ergonomics, working conditions for staff and efficiency.

  The new information desk in the Central Library was completed and worked well as outlined below.

• Over 2,300 volumes were transferred between the Flinders libraries, including URRSA in 2002.
• There were 8,500 requests from users for the supply of items held in URRSA. Approximately 1,500 items were supplied to Flinders users and a further 7,000 items went to requesters from the University of Adelaide.
• A space audit was conducted of all the Flinders libraries including URRSA to assess the adequacy of the stacks and to project requirements for collection growth.
• 650 bays of second-hand shelving were purchased from the State Library which was disposing of them due to major renovations.
• A disposal policy was established for archives containing correspondence and other documents retired from the Library's administrative filing system. The subsequent disposal of unwanted files freed up space in URRSA for incoming material from the collections.

Exhibitions

The Special Collections Librarian mounted a series of exhibitions and displays in the Library in 2002. One of the major exhibitions in the Library foyer was the Encounter 2002 display to coincide with the State's bicentenary celebrations for this event. A number of other exhibits in the Noel Stockdale Room corresponded with Fridays at the Library events and various internal and external groups used the Library's facilities to mount their own displays. Selected material from the displays is rotated for display at the Sturt and Medical libraries.

Support for Education

Key Performance Indicators

Total General Circulation - 313,219

Total Reserve Circulation - 106,975

Total Attendance - 840,526

Orientation Tours - 83

Special Programmes, eg using email - 102

Course based sessions - 713

Opening hours

The Library again provided excellent hours with the Central Library being open 82.5 hours per week during semester. This ranked the Library 5th out of 39 Australian institutions. Full details are available at http://www.caul.edu.au/stats/

Lending services

There was a modest drop of around 5% in total loans. Some of this was due to the increased amount of material in electronic collections in general and Electronic Reserve in particular. Electronic Reserve continued to grow rapidly and to be well accepted by students and academic staff. Very late in the year the Electronic Use Survey, necessary under the Copyright Act, was commenced. In line with faculties' policies, the Library has been responsible for all digitization of readings for teaching purposes. All such items have been located in e-reserve with appropriate records on Voyager. This meant that the Library can readily extract the data to fulfil the requirements of the survey and that other parts of the University do not have to participate in the survey process.

In cooperation with their colleagues at the University of Adelaide , the Library Systems Department developed facilities within Voyager to allow Academic staff to link items from Electronic Reserve to their WebCT topics. This can be done either at the level of lists or individual items. These new facilities were promoted to academic and flexible delivery staff in a number of ways, including a presentation at ICT@Flinders in November. This was done jointly with Dr Jane Haggis and Ms Sally Burford from Social Sciences who had used the facility very innovatively in the topic 'The West and the Rest'.

Reinstating the demerit point functionality following the Voyager implementation proved to be a complex task, which was achieved in second semester. Concurrently with the Voyager implementation the Library moved to e-mail as the sole mechanism for all non-financial notices. This worked well, both speeding up notice delivery and saving staff time and postage. Late in the year courtesy notices were implemented. These notified users when books were about to fall due.

Customer survey

In August the Library used, for the first, time the new survey of customer satisfaction supplied to members of the Council of Australian University Librarians (CAUL) by the Rodski Company. This is the successor to the old CAUL user satisfaction survey previously used by the Library. The Rodski survey asked respondents to rate the importance to them of thirty-five library services and then to rank the performance of the Library on these issues.

Overall levels of satisfaction with the Library were high with 87% of respondents ranking the Library on the top three level of a seven point scale, ie between good and excellent. On twenty three of the thirty five categories of service delivery the Library benchmarked into the top quartile of CAUL libraries, including the highest level of satisfaction reported for opening hours. On nine categories the Library ranked in the second quartile and on three in the third quartile. No services were ranked in the bottom quartile.

Data from the survey was subjected to a gap analysis to identify those issues where there was a gap between the importance placed upon a service or facility by users and their perception of the Library's performance on this issue. Four issues were identified as having a gap of more than 1.5 on a 7-point scale. They were in order:

• Photocopying facilities are adequate.
• Number of computer workstations is adequate.
• Computer facilities and electronic equipment are adequate,
• Prompt corrective action is taken regarding missing books and journals.

These issues have subsequently been addressed as follows;

• The oldest group of photocopiers has been replaced with new equipment, which should be more reliable and thus boost both the availability of machines and the range of facilities available to users.
• Funding was received from the University to replace the oldest 62 student workstations.
• Strenuous efforts are underway with the software suppliers to improve the reliability of the Library's NetC thin client workstations.
• Restrictions on what can be done on the Library's Sunray workstations have been lifted so that students can make more use of this very reliable equipment set.
• Procedures for handling missing books and journals were reviewed late in the year in the light of the Voyager implementation.

The Rodski survey was done electronically. This proved to be a very cost effective means of undertaking the survey and leaves the Library in an excellent position to be able to continue the process in future years.

In October the library conducted the CAUL Materials Availability survey to determine if users could find the materials they were looking for in the Library. The results indicated that 64% of items sought were available immediately on the shelves. A further 10% of items were on loan, 5% located at a different branch, 6% not in the collection and 5% unable to be located. The remaining 10% were not found due to user errors searching the catalogue or the shelves. The survey proved very useful in identifying collection development and reader education issues that require further follow up.

Information literacy

Total attendance at Library training programmes increased in 2002 by 18% while the number of sessions given declined by 9%, ie the average attendance at sessions increased from 12 to 16. This increased take-up resulted to some extent from an effort to closely align Library training activities with University activities such as 'Start Smart' and an increased emphasis on booking sessions. The efficiency represented by these increases in group sizes was very valuable given that the Liaison Librarians team in the Central Library carried a vacancy throughout the year.

The generic skills Library Assignment delivered using WebCT again functioned well and was completed by 2075 students. This outcome was very pleasing given the need for a great deal of last minute editing of the exercise because of the implementation of the Voyager system.

Tom Snook, the Science and Engineering Liaison Librarian, visited Pt Lincoln to provide training in using electronic library resources to Staff of the Lincoln Marine Science Centre and to students studying aquaculture and biology.

The Library has operated an e-mail based electronic information desk for several years and the volume of requests to it increased sharply through the year.

Multi-media services

The ID card system purchased by the University late in 2001 was implemented shortly before the main enrolment period. It worked well through enrolments and for the balance of the year.

Reflecting the increasing volume of material in electronic form, photocopying continued to decline while printing increased.

Digital capture became the mainstay of the Photographic Service while the overall volume of work declined slightly.

Services for users with a disability

The Library maintained its core services for students with disabilities. It provided enhancements to services that enabled students and staff with a disability to access information resources and facilities for their study, teaching and research. It also managed the provision of adaptive technologies for the students on behalf of the University.

For students and staff with a disability the Library's move to electronic collections and Electronic Reserve provides a number of significant advantages. These include 24 x 7 remote access and ease of enlargement on computer workstations. There is also the potential for these files to be 'read' using speech synthesis software without the need for slow and error prone scanning. A number of technical issues stand in the way of realizing this benefit and the Library is monitoring these issues closely.

The Library continued to provide space and equipment for exams for students with disabilities. The rapid increase in the number of students needing computers to complete their exams led to the use of a Library computer room for this purpose. This created a better environment for students undertaking exams.

In May Ian McBain, the Library's Disability Contact Officer, was funded by the University to attend the 'National Forum on tertiary education material for blind and vision-impaired students', organized by the Human Rights and Equal Opportunity Commission. This was a particularly useful meeting which provided updates on technology, service delivery and copyright issues in this area. Information gained from this meeting has been applied to assist a number of students.

Support for Research

Document delivery

A wide-ranging review of the Library's Document Delivery service was undertaken by Lynda Clarke. Amongst other things this review recommended that a centralised document delivery unit be established to serve all branches and that this unit be combined with the Library's Subscriptions Section, part of Resource Management. The new Document Services Unit will be responsible for supplying resources to users on a just-in-case basis by subscription or a just-in-time basis via document delivery. One of the goals of the new unit will be to closely monitor Library expenditure on subscriptions and document delivery to ensure that the optimum delivery mechanism is chosen. It is anticipated that these changes will implemented very early in 2003.

The Tracker system developed by the Library Systems Department was enhanced from an entitlement management system to a basic request management system. This allowed some efficiencies to be gained. Lynda Clarke's report also recommended further enhancement of this system ahead of ultimately purchasing a commercial system when a cost-effective option could be identified.

The transfer to the Voyager system meant that the Paging Service software used to transfer requests to and from the University of Adelaide Library was no longer available. A new e-mail based system was established with the Universities of Adelaide and South Australia.

Support for International Programmes

Flexible delivery services

The Library has long encouraged external students to use electronic resources delivered via the internet but take up has been slow with the majority preferring to continue to take advantage of the services provided by the Flexible Delivery Library Service rather than use electronic resources themselves. Many issues including student confidence, skill level, bandwidth and support have probably influenced this decision. In 2002 many more external students took advantage of electronic resources and the volume of item and search requests made to the Flexible Delivery Library service declined substantially. This followed a concerted effort to point out to students who were e-mailing the service for resources that they had direct access to databases and full text resources. Staff then focused on supporting students in using electronic resources.

With the increasing emphasis on electronic delivery, the Web page for this service assumed increased importance and was again substantially reviewed in the mid-year.

Planning commenced to include a number of frequently requested items on Electronic Reserve. This will provide a more effective service to students and realize some efficiencies.

Along with Document Delivery, the Flexible Delivery Library service was included in the scope of Lynda Clarke's report. It was recommended that the functions of the service be included in the new Document Services Unit. This change will be implemented very early in 2003.

WebCT Student Help Desk

There was a 25% increase in the number of questions answered by the Help Desk. This increase is probably attributable to the increased use of WebCT and to the increased profile created by the service's better location on the new Information Desk. Numbers attending training again declined, which is regrettable. The Library will seek to have the training highlighted by lecturers in their topic introductory processes to see if this trend can be reversed.

Branch Libraries

Law Library

As in previous years, Law Library staff were involved extensively, in association with academic staff from the School of Law, in planning, delivery and assessment of several sections of the compulsory 1st year Law Topic, Legal Method. A research skills section is also presented for completing law students in the topic Legal Skills and Ethics. Compulsory training was given, by Law Library Staff, to students of Australian Legal System which is offered to first year Legal Studies students and to students from other disciplines, who are required to take one introductory law topic in order to complete requirements for their qualification.

It is interesting to note a growth in demand for legal research skills training for non-law higher degree students, such as Masters Degree in Nursing or Master of International Business. Sessions for these and other groups were presented by Law Library Staff in 2002.

The Law Library became a full contributor to WebLaw, a cooperative subject gateway to internet resources for Australian legal researchers. It can be viewed at http://www.weblaw.edu.au/weblaw/index.phtml. It is a distributed cataloging system based on a central database model. Law librarians from the participating organisations have taken responsibility for a particular subject area or areas and provide annotated records for quality Internet legal resources in this area. An academic or practitioner, with expertise in the subject, is involved in peer assessment of the listings. The sites are checked and updated each month. Quality control is assured because participating organisations adhere to common selection criteria and quality guidelines, as well as to the designated metadata and thesaurus schema. Twenty-five subject areas are covered at present by eighteen contributing organisations. Contributors range from the National Library of Australia, through legal research foundations to university law libraries. The subject covered by Flinders Law Library is "Policing". Professor Andrew Goldsmith of the School of Law has agreed to act as referee for the Flinders contribution.

Flinders Law Library staff joined a small group of librarians from SA Government and Law firm libraries to produce the 'Subject Index to South Australian Legislation' (SISAL). This important project was an initiative of the Australian Law Librarians Group (SA Div) and is funded by the Law Foundation of South Australia. SISAL is a free web-based index to the subject matter of South Australian legislation. It is the only subject index to South Australian legislation. SISAL is mounted on the webpage of the State Library of South Australia, http://www.slsa.sa.gov.au/legislation_index/. The Acts referred to in the Index can be viewed on the Web at the Parliament of South Australia website or at AustLII.

Close relations were maintained between the Law Library and the School of Law with Helen Culshaw, the Law Librarian, continuing to serve on the Board of the School of Law and the Editorial Board of the Flinders Journal of Law Reform. She was also invited to join the School of Law Student- Staff Consultative Committee.

Formal Liaison with academic staff was conducted through Dr Margaret Davies (Law) and Ms Cheryl Simpson (Legal Studies)

Gus Fraenkel Medical Library

The range of services provided to the FMC increased, for example as well as its extensive programme of Information Literacy Training aimed at University staff and students, the Medical Library Staff also provided training sessions to FMC staff for groups ranging from Critical Care Medical Staff to Ante-natal Educators. This was supplemented by one-on-one training conducted in the Library and in the workplace. Medical Library staff participated, with Ruth Sladek from the Repatriation General Hospital, in a Grand Round presentation to FMC clinical staff on May 30. The title of their presentation was 'Looking for Answers to Clinical Questions? Where to Look First'.

The Reserve collection underwent a major shift to Electronic Reserve in 2002. For the first time, Problem Based Learning (PBL) tutorial readings were put on to Electronic Reserve for one topic, as a trial. Using Electronic Reserve for PBL creates a number of issues as the readings are subject to structured release dates. Readings were selectively released on to Electronic Reserve to coincide with tutorial times. An email informing students when the readings became available was sent to class lists twice a week. A survey of students showed Electronic Reserve was very popular. Use of the print copies of readings decreased by 80% from the previous year. Where copyright allows, PBL readings for 3rd year are now all available on Electronic Reserve. This has major advantages for students in the Riverland and Greater Green Triangle, who will be able to access many readings remotely and will be less dependent on the Library for weekly mailings.

As well as providing items electronically, the Medical Library also sent materials to students engaged in the Parallel Rural Community Curriculum (PRCC) in the Riverland and Greater Green Triangle. Material was also sent to students at the Northern Territory Clinical School, the Centre for Remote Health Out of Alice program, Graduate Diploma in Remote Health students working in remote areas, as well as 4th year Medical Students doing their 6 week rural clinical placements. Jess Tyndall, the Medical Liaison Librarian visited the Riverland PRCC to assist students and staff with access to library resources. During this visit she also provided information to rural GPs about the resources they could access through the library if they became involved in the program.

Medical and Sturt Library staff were involved as facilitators in the three day training sessions, aimed at clinicians. These are held twice yearly by the Australian Centre for Evidence Based Medicine.

Sturt Library

A strong user education program was again conducted by the liaison librarians with the increasing focus of the sessions being the use of electronic resources, both local and remote. A program was begun in 2000, for mature age students who were hesitant in the use of information technology. This continued in 2002 but resulted in many students expecting high levels of support rather than learning how to do it themselves. It will be reviewed in 2003. Some postgraduate research seminars were also held after-hours in a bid to reach as many students as possible.

Nursing introduced a first year nursing course taught at the Flinders University Rural and Remote Community Clinical School at Renmark. The Library assisted by providing copies of all first year texts, which were located at the Berri Library and Information Service. In August Raechel Damarell, Liaison Librarian for Nursing, visited Renmark to conduct training in using Cinahl, Voyager and other library resources and services. The location of the text book collection at the Berri Library and Information Service proved not to be an effective mechanism to meet the needs of students. In December the School and the Library agreed to re-locate the books to the School.

Extensive collection renovation was undertaken through the year. Purchase of new material and transfers of superceded material from the Teaching Resources Collection to the Universities Research Repository of South Australia (URRSA) resulted in a much more useable collection and one which now conforms with current educational practice. Much more remains to be done in this collection and this process will continue as resources permit. The Library acknowledges the interest and help the Education academic staff have given to this project.

Superseded multiple copies of nursing texts have been withdrawn from the collection. A copy of each has been kept in URRSA for historical purposes. The nursing collection continues to be used heavily by increasing numbers of Flinders nursing students as well as ambulance students, FMC enrolled nursing students and other Health Sciences students. The depth and number of copies in the collection has been criticised and further development will take place as resources permit.

Limited numbers of the Harvard Reference Guide, co-published by the Library and the School of Nursing and Midwifery, were again provided to new Nursing students and staff. Demand for extra copies was met through the online version.

Through the Sturt Library the Library operated an information service for the members of the Australian Nursing Federation. Commencing in November 2000 this service delivered 2119 items to ANF members, provided 459 hours of database time and access to 892 electronic full text journal articles. The ANF reviewed their members' use of the library service in January ahead of the scheduled renewal in June 2002. The review disclosed that, since the establishment of the service, most of their members had gained access to electronic resources through their employer or their university if they were studying. Combined with financial constraint this led to the non-renewal of the service. Acknowledgement was made by the ANF of the quality of service provided by the Sturt Library and, in particular, the efficiency and helpfulness of Laura Ward.

As part of the development of the Australian Science and Mathematics High School the University agreed that the Sturt Library should become a joint-use Library serving both the University and the School. This vision is strongly supported by the Library and Library Staff. An issues paper, covering all aspects of a joint library service, was provided to the project officers and Director in June and a meeting convened to discuss it. This and a series of further meetings with the Library resulted in little progress. It is desirable that rapid progress should be made on this in 2003 to enable the Library to effectively support student learning and teaching.

Staff Development

Publications and Presentations

Alas, for the Pelicans! : Essays and Poems. Edited by Anne Chittleborough, Gillian Dooley, Brenda Glover and Richard Hosking. Adelaide: Wakefield Press, 2002.

"The Uses of Adversity: Matthew Flinders Mauritius Writings." Alas, for the Pelicans : Essays and Poems. Edited by Anne Chittleborough, Gillian Dooley, Brenda Glover and Richard Hosking. Adelaide: Wakefield Press, 2002, p. 85-92.

Library services to third parties - Lynda Clarke. ALIA Acquisitions Seminar 2002

Brittain, Craig 'Sex and politics: the Eros Foundation Archive'. Paper presented at the annual conference of the Australian Society of Archivists, Sydney, 13 - 17th August 2002.

Culshaw, Helen. 'Flinders Law Library- The first ten years'. Flinders Journal of Law Reform, Vol 6 No 2, Feb 2002.

Culshaw, Helen. 'Privacy legislation - Impact on private sector libraries'. Presentation to the SA Chapter of the Australia New Zealand Theological Library Association, November 2002.

Haggis, Jane, McBain, Ian and Burford, Sally.'Using electronic literature in teaching' Paper presented to ICT@Flinders, Adelaide, November 2002. (Dr Jane Haggis is a saff member in the Faculty of Social Science and Ms Sally Burford was formerly a staff member in this faculty)

Morfey, Miranda 'Online Information Literacy tutorial in a higher education setting - real life experiences and lessons to be learned?' Paper presented to the TAFE LEARNing with LILI Learnscope workshop, 30th August 2002

Morfey, Miranda 'Information Literacy in Higher Education' Paper presented to the TAFE LEARN Network 13th Birthday meeting, 11th October 2002

Nixon, A. & McBain, I. 'Electronic Reserve-the trial that exploded', Victorian Association For Library Automation, 11th Biennial Conference, Melbourne, 2002.

http://www.vala.org.au/vala2002/2002pdf/28NixMcB.pdf

Sinclair, Kate with Ellard, Robyn, Henderson, Ursula and Sergeant, Kate. 'Opportunities for the new generation: the formation of a networking group'. Vital Link 3 - Staffing in library and information services in the 21st century'. Adelaide. November 2002.

Tyndall, Jessica 'Out of site? Not a problem: supporting medical students in a rural learning community' paper presented to the International Lifelong Learning Conference, Queensland. 16 - 19 June 2002

Collaborative Alliances

Adelaide College of Divinity

Since 1998 the Library has provided OPAC, acquisitions, cataloguing and information technology services to ACD on a contractual basis. The income derived from the supply of these services supports casual and contract staffing in the Division, including the employment of student shelvers. An additional benefit of the MOA entitles users from both institutions to reciprocal borrowing privileges at each other's libraries. There were 2,840 new volumes purchased and processed on behalf of the ACD Library in 2002. In addition database records were created for >2,050 older volumes already in their collection.

CAUL

The Library is a participant in CEIRC, the CAUL Electronic Information Resources Consortium. The consortium seeks to increase access to scholarly information in Australian universities by brokering collaborative purchasing agreements with publishers. Taking advantage of the additional market leverage gained through CEIRC, the Library purchased a subscription to Psycarticles in 2002. This service provides online access to all journals published by the American and Canadian psychological associations. In addition an agreement was signed with Oxford University Press for electronic access to 158 titles, to take affect in 2003.

CCH & University of Adelaide Library

The law supplier CCH, announced early in 2002 that it would be ceasing its 25% discount to academic libraries unless their business exceeded $25,000. Since none of the SA university libraries was eligible to continue to receive the discount, CCH was approached regarding a consortium purchase in order to meet the threshold. After considerable negotiation and an agreement to alter invoicing, a contract was finalised between CCH, ourselves, and the University of Adelaide Library.

AVCC

UniBooks

Unibooks and the Library co-sponsor a regular series of literary events entitled 'Fridays at the Library'. The audience for these events is growing with a solid base of regular attendees from both on and off campus. There were six successful events in 2002 -

• 15 March - Inspired by Flinders: poetry readings and music
• 12 April - Susan Sheridan: Who was that woman?
• 14 June - Bloomsday
• 6 September - Children's literature panel
• 11 October - Curt Andressen: Short history of Japan
• 26 October - Alas, for the Pelicans! book launch

SAGULSA (Systems Advisory Group, UniLibraries SA)

Not surprisingly, there were several outstanding issues arising from the collaborative project in 2001 that saw the selection and installation of the Voyager system in the three SA university libraries. There were a number of contractual issues to follow up with the supplier, plus the testing and installation of the demerit points software which the group had requested and specified. Software to export database records to Kinetica was also developed as per SAGULSA's specifications and members shared the costs of bringing a US consultant to Adelaide to provide training in the production of reports from Voyager.

AARLIN (Australian Academic Research Libraries Information Network)

The Flinders Library is one of the six participants in this ARC/DEST funded project. The aim is to provide university staff and students with seamless access to the information resources required to support Australian research. AARLIN will allow researchers to access a wide range of Australian and overseas information resources from their desktop computers and to create a customised 'portal' to provide access to catalogues, inter-library loans, subject gateways and full text serial, monograph and image database resources. The Library IT staff has been involved with testing the configuration of the software, particularly in relation to local systems, and twenty Flinders' researchers participated in the evaluation of the pilot system.

Universities' Research Repository South Australia (URRSA)

During 2002 there was an approach from the University of South Australia library for space for >100,000 volumes in URRSA, formerly the Joint Library Store. URRSA is a cooperative venture of the Flinders and Adelaide University libraries, located on the Flinders campus and managed by the Flinders Library. In order to accommodate UniSA's request, a project committee was established to consider site and design plans for the construction of a new stack. Funding was secured from all three universities and it is planned to invite tenders for the new building early in 2003. The building will provide a cost-effective facility for accommodation, preservation and access to archival research materials held by the SA academic libraries. Users from the three institutions will be entitled to borrow from URRSA, regardless of which library deposits material. The UniLibraries SA Library Courier Service will be used to deliver items to requesters or users may visit the on-site Reading Room.

School of Cultural Studies

The Library is a co-sponsor of an ARC Linkage-Infrastructure Grant with Professor Gus Worby from the School of Cultural Studies and eight other collaborating institutions. Funding was first procured in 2001, with continued support granted in 2002. The project has established the Australian Literature Electronic Gateway, an innovative database to assist literary and humanities based research in Australia. The Library contributes staff assistance to the indexing of South Australian publications onto the database.

Indonesian Acquisitions Project

For several years the Library has participated in this National Library of Australia sponsored program to acquire Indonesian publications. In consultation with the Asian Studies Department, the Library maintains a selection profile at the Australian Embassy in Jakarta and receives regular consignments of Indonesian material up to an agreed amount each year. In 2002, 245 books and 20 journal titles were acquired through this program.

Gibaran Management Institute Australia

The Library developed a commercially based service to provide information resources to students of the Gibaran Management Institute Australia. The core of this service is extensions to a license for electronic content held by the Library. This allows Gibaran students remote access to a key full text database.

Statistics 2002

Total Staff	74.2
Total Loans	313,219
Total Non-Serial Volumes	678, 011
Total Serial Volumes	470,670
Total Current Serial Titles	35,614
Total Expenditure on Non-Serial Items	$744,000
Total Expenditure on Serial Subscriptions	$2,275,000

For more statistics see the CAUL statistics website.