1. EDUCATION

Education Goal 1 - Be a Leader in Providing Quality Programs

Print and Electronic Resources Acquired to Support Teaching

Significant Print Resources (Non-serial) Acquired in 2005

• Following an increase in the HECS fees paid by first year students in 2005, the Library received supplementary funding from the University to acquire new books required for first year courses. This welcome boost to the collections enabled 3,000 additional copies of core textbooks to be purchased to support first year undergraduates. In total >17,000 new books were acquired for the Library’s collections in 2005.
• In addition, purchases were made for the collection in the following areas:
  
  • Monographs, CDs and cassettes to support language and study skills for international students
  • Extra copies of heavily used textbooks for the Schools of Nursing and Education and for the Health Sciences topics including Ambulance Studies taught at Sturt
  • Selected Screen Studies production monographs and documentary DVDs for the Sturt Library
  • YBP core Nursing and Midwifery titles for the Sturt Library.
• Several expensive encyclopedias were also added to the collection, including:
  Encyclopedia of chromatography
  Encyclopedia of diasporas: immigrant and refugee cultures around the world
  Encyclopedia of human development
  Encyclopedia of human nutrition
  Encyclopedia of post-colonial literatures in English
  Encyclopedia of social measurement
  

Significant Electronic Resources (Non-serial) Acquired in 2005

• The Library provides access to over 1,600 electronic books. New titles in 2005 included:
  Australian medicines handbook
  Encyclopedia of ethical, legal and policy issues in biotechnology
  Encyclopedia of life support systems
  Encyclopedia of software engineering
  Encyclopedia of statistical sciences
  Kirk-Othmer encyclopedia of chemical technology
  Nanomedicine, device and diagnostics report
  Statistics for research
  Stevens handbook of experimental psychology
  Water encyclopedia
• In addition, funds sourced from the increase in HECS fees were used to upgrade several licences to electronic resources used heavily by undergraduates. User numbers were increased for improved access to Biological Abstracts, Academic ASAP and Factiva.
• An electronic subscription to MDConsult was purchased. MDConsult is an integrated collection of 51 full text books and 71 journals and also incorporates daily medical news and an evidence-based point of care clinical information tool. It is a valuable resource in supporting the clinical information needs of our medical students, particularly those studying off campus.

Significant Donations

• A collection of literature in the Scandinavian languages, 1900–1950s, was donated by Kerstin Lillemor Andersen.
• A collection of papers and books (mostly literature and history) that belonged to Moxon Simpson, Adelaide industrialist and chairman of Simpson Pope, was donated by his son Antony Simpson.
• The wife of the late Dr Clive Brooks made a $AUD500 donation to the Sturt Library for books in the field of Midwifery.
• Eighty monographs or DVDs in ‘Justice and Human Rights’ were added to the Law Library. Their purchase was funded by a Law Foundation Grant awarded to Dr Mark Israel and Helen Culshaw, the Law Librarian.

Important Collection Development Projects in 2005

Book Selection

• Following a successful trial in 2004, training and access to the GOBI database was extended to assist liaison librarians and academics select books for the Library. Access to the GOBI database is provided compliments of the Library’s major overseas book supplier YBP, and enables the creation of customised subject profiles, emailed new title alerts and online book selection. By the end of 2005, 119 academics were using GOBI to select and recommend books for the Library online. It is planned to offer the service to all academics over the next 2 years.
• New procedures have been implemented to ensure the currency and coverage of the Medical Library monograph collection is maintained. The Medical Librarian examines new medical book reviews from Doody’s Electronic Journal (an independent medical book review service) on a weekly basis and, in conjunction with academic staff, selects highly rated titles for purchase. An annual list of highly rated new medical titles by subject area is prepared for staff to assist selection of new titles. 1394 monographs, consisting of 746 titles were added to the Medical Library in 2005.
• The School of Education restructured all topics from 3 point to 6 point. New resources ordered to support these changes. New topics have been flagged for 2006, and collection development to support them has commenced.

Collaborative Purchasing

• The Library continued its involvement with the Academic and Research Libraries Acquisitions Consortium. Commencing in 2004, ARLAC members signed contracts for book supply with YBP Library Services for overseas books and with James Bennett Pty Ltd for books published in Australia. The contracts enable books to be purchased at a substantial discount and have increased the purchasing power of the Library's book vote significantly. As a result of the savings achieved, the Library was able to purchase 1,300 additional textbooks in 2005.

Metadata Services Librarian

• A new post was established in 2005 with responsibility for metadata. Metadata such as MARC, Dublin Core and XML is used to describe and make accessible the Library’s printed resources, as well as enabling discovery and delivery of electronic resources. Tom Snook was the successful applicant. He has responsibility for advising on the use of metadata for the Flinders Academic Commons, a digital repository project sponsored jointly by the School of Humanities and the Library, for digitisation projects in the Library’s Special Collections and for other electronic repositories as they are developed.

Reviews of the Monograph Collections

• The Liaison Librarians for the Humanities and Public Policy and Social Administration conducted detailed reviews of the collection in their subject areas. Reports were submitted to the University Librarian for consideration.

Transfer of Monographs to URRSA

• In the Sturt Library multiple copies in the 500s, little used monographs in the 700 and 800s and children's fiction were transferred to URRSA to make room for collection expansion.
• The Medical Library Reference Collection was reviewed and many older titles were transferred to URRSA. Newer editions and titles were ordered to update the collection. This has significantly improved the useability of the Reference Collection. All pamphlets that had not been borrowed for two years were also transferred to URRSA.
• In the Law Library approximately 900 superseded multiple copy textbooks were withdrawn from the monograph collection and 1500 older monographs were transferred to URSSA to allow for collection expansion.

Resource Management Key Statistics and Key Performance Indicators

Key Statistics

• 17,098 monograph volumes acquired (excluding electronic below)
• 1,603 electronic book titles
• 5,208 current journal titles acquired (excluding electronic below)
• 22,679 electronic journal titles
• 25,939 new serials issues receipted
• 18,735 documents/loans requested from other libraries to support researchers
• 5,703 documents/loans supplied to other libraries
• 4,593 documents/loans supplied to students studying externally
• 9,560 items supplied from Universities' Research Repository SA
• 22,945 volumes transferred between the libraries (Central, Law, Sturt, Medical and URRSA)
• 3,674 volumes bound
• 550 public and staff workstations supported
• 3,300 web pages maintained (public and staff intranet)
• 15,724 requests per day for the Library's web pages (excluding Voyager below)
• 9,633,166 searches of Voyager catalogue
• 1,438,960 searches of the Library's major subscription databases
• 21 servers managed
• 30 FileMaker databases managed
• 428,000 volumes reshelved
• 31 FTE staff including casual/contract

In total nearly 514,000 physical information resources were throughput by staff in the Resource Management Division in 2005.

Key Performance Indicators

• 48 hours from receipt of new course books to display on New Books Shelves
• 100% of new journal issues processed within 24 hours
• 100% of alterations to journal holdings processed within 24 hours
• 93% of loans re-shelved within 24 hours
• 99% of document delivery requests from Flinders patrons ordered within 24 hours
• 98% of document delivery requests from external libraries processed within 24 hours
• 93% of flexible delivery requests processed within 24 hours
• 23 volumes average catalogued per staff member per day
• 5 weeks average supply-time for book orders from major suppliers

Purchasing Power

• the Australian dollar fell approximately 5% against the US dollar and rose 2% against Sterling
• the international inflation rate for books was 3%
• the international inflation rate for print journals was 6%
• the average purchase price per book was $70.58
• the average purchase price per journal was $867.
  

Physical Learning Environment

The following purchases were made to improve the physical learning environment:

• 296 ergonomic chairs for student PC workstations
• 95 new tables to help accommodate the new student PCs.

Central and Law Libraries

Refurbishment of the Law Library

• Stage 1 of the refurbishment aimed at creating a new combined service point for Law and Special Collections and enhanced user and collection facilities for both areas was completed just before the start of semester. The combined service point for Law and Special Collections proved to be extremely successful with the larger staff team able to provide a more comprehensive service over both areas, whilst still preserving their necessary specializations. A Law Library Information Desk Service was instituted and Special Collections hours of access were extended. The appointment of an HEO5 Librarian position to the combined unit has greatly facilitated provision of the Law Library Information Service. Funding from the University’s Minor Works budget for stage 2 to complete this project was approved, and this work commenced late in the year.

Student work space

• More large tables for group work were provided in areas in the open stacks where shelving or features in the building prevented excessive noise transfer to quiet study areas. These have proved to be very popular with students and have been a practical way of addressing our shortage of discussion rooms. Some new tables were purchased late in the year to boost the numbers and replace some of the very worn forty year old tables.

• The boost to the number of students computer workstations in the building meant that some combined space use had to be instituted and some spaces which are probably less than ideal used. Thus far this has all worked well and positive feedback has been received.

Sturt Library

• The S311 computer laboratory refurbishment and the connecting door to the library were completed. The security gate in the entrance to the library was realigned to make movement into and out of S311 less congested. Combined with the new computers installed in this room in 2004, the refurbishments have made this into an attractive space that is popular with the students.
• Computer benching for 28 workstations was installed.
• Extensive water damage was caused to carpet and ceilings in and outside the workroom by gutters overflowing during heavy rain and a burst down pipe. The drains and roof were eventually altered to provide better drainage and the ceiling repaired and carpet cleaned.

Gus Fraenkel Medical Library

• Benching to accommodate an additional 36 student workstations was completed in early 2005. The library has added 20 additional computer workstations in this area, and the School of Medicine plans to add 16. Seventy-five individual study carrels were removed to make way for new computers.
• Extra study tables to accommodate group work were added adjacent to the Circulation counter.

Library Services to Support Teaching

Opening Hours and Attendance

• The Medical Library's semester opening hours were extended by 1 week to accommodate changes to the teaching year in Medicine.
• Special Collections’ hours of opening were increased by twelve per week.
• Attendance increase marginally by 2.8%
• Opening hours were essentially unchanged, with the Central and Law Libraries open 84 hours per week during semester. The 2004 Council of Australian University Librarians statistics (the latest available at the time of writing) ranks these as the 4th most extensive amongst the 36 university libraries listed. The full data set can be seen at http://www.caul.edu.au/stats/

Lending Services

• General circulation declined by a marginal 0.5%; however this was not evenly distributed with the Gus Fraenkel Medical Library recording an increase of 10% and the Sturt Library an increase of 4%. These two branches both had intensive efforts made to review and enhance their monograph collections in 2004 and 2005 and these improved circulation figures are an indication of the success of this process.
• Reserve circulation again fell by a substantial 23% reflecting the continued transition to electronic delivery of teaching resources. The extent of this transition is shown if one looks over a longer period: loans of paper and AV from reserve declined from 190,918 loans in 1998 to 48,132 in 2005(a decline of 75%). The number of hits on electronic teaching material delivered via e-reserve is difficult to calculate but it was clearly more than 500,000 hits in 2005. The accessibility and ease of use of e-reserve has meant that from 1998 to 2005 the actual use of reserve readings by students has more than doubled. This is a significant increase by students of literature in their topics.
• Procedures for replacing books that are missing while on loan were reviewed following the identification of this as an issue of concern in the user survey conducted in 2003. The new procedures aim to see missing books replaced much more rapidly.
• E-reserve procedures were reviewed and the communication process with academic staff teaching topics was improved. As part of this all topics readings were placed under the name of the topic co-ordinator on Voyager rather than the name of the lecturer who recommended the item to students. Early indications are that these changes will assist the Library to keep the e-reserve collection more up to date.
• Usage of short loan items (3 and 7 days) was reviewed and those not attracting high levels of use were converted to twenty-eight day loans. This work was done by after-hours staff during quiet periods. Now that good procedures have been established to undertake this work a review of short loan items will be conducted annually.
• The use of LinkIt@Flinders to streamline procedures for adding stable URLs for articles from e-journals to e-reserve commenced. This has sped up processes and made us more responsive to student demand.

Multimedia Services

• Printing by users increased by 19% and photocopying declined by 24%. This transition continues the trends of the last few years and reflects the Library’s transition from paper to electronic information resources.
• A colour printing service was established in the Central Library. Despite numerous requests from users before this service was established it only did a modest 8,880 sheets.
• One more of the old microfilm reader-printers was replaced, continuing the staged updating of this equipment that has taken place over the last three years.
• Use of the Photographic Service increased with the number of photo ‘shoots’ and digital images produced by the unit continuing to rise.
• A total of 8,658 ID cards were produced.
• After mid-semester break in the first semester the card production facility was moved to a location behind the Lending Services counter. This saved the staffing required to run a stand-alone service.
• Preparation began late in the year, at the request of Buildings and Property, to arrange for the necessary modifications to the card production system to allow for a conversion from infra-red barcodes to proximity smart cards for building access. The position of the ID card system in the midst of data flows to and from Student1, Voyager, Monitor, the building access system and the HR system has made this a complicated process. This work is scheduled to be completed by the time of enrolments in 2006.

Information Technology

Significant IT Resources Acquired in 2005

• 180 new student PCs were purchased and installed
• The 24x7 student computer laboratory constructed in 2004 was equipped and opened for use
• A new server was installed to run student PC and printing facilities
• A new colour printer and a new colour photocopier were installed for student use
• 65 new staff PCs were purchased and installed.

Important IT Projects in 2005

• Student printing from the wireless network was enabled.
• Two new Voyager servers were installed, increasing performance of the Library system by approximately 4 times. As a result of the faster servers, automatic timeouts on the public computers were increased from 5 to 15 minutes.
• Voyager was upgraded twice during the year, to Unicode in January and Version 5 in September, and the public access module was mounted on a separate server for placement outside the University’s new firewall. In addition, an online backup of the Voyager catalogue was established for use in the event of system downtime. It is updated twice weekly.
• The Electronic Resource Management system was redesigned to enable the efficient population of the journals database in the new LinkFinder Plus software. LFP enables users to link quickly and easily from citations listed in the Library’s online indexes, eg. Web of Science, Biological Abstracts, Medline, to fulltext journal articles available online in the Library’s collection. LinkIt@Flinders buttons were added to Voyager records for the Library’s citation databases to provide transparent user access to the fulltext articles.
• 2005 examination papers were digitised for access via Voyager.
• IT assistance was provided to the Flinders Academic Commons project which the Library is developing jointly with the School of Humanities using DSpace software. The Library is managing the software and providing advice on metadata and Humanities is responsible for selecting and inputting content and ISD is hosting the server.
• Several RSS feeds were implemented to enhance user access to information including the Library’s New Books page and News & Events page.
• New location codes were created on Voyager for folio and pamphlet collections in Central Library. It is hoped that the new codes will assist users to locate these categories of material more easily.
• The UniLibraries SA Reciprocal Borrowing Service was extended to include the Adelaide Theological Library. This service is in addition to a range of other contract services supplied by the Flinders Library to ATL.
• The Australian Digital Theses service sponsored at Flinders by the Library was migrated to a new server.
• TrafficPro X software was installed to track attendance in the Library buildings.
• A large plasma screen TV was purchased for the Library entrance to provide a high profile means of publicising news and events in the Library.
• The IT Librarian worked with Buildings and Property and Security staff to implement an upgraded system to support the installation of proximity readers for access to buildings on campus. As a result new staff and student ID cards will be provided in early 2006.
• IT staff make their CD-ROM catalogue backup service available to other libraries on a commercial basis. A BackPAC update was purchased by the Swinburne University Library in 2005.
• Work progressed loading patron data for the Australian Science and Mathematics School which is located on the Flinders campus. ASMS students can now login to Voyager using the same authentication process as Flinders students.
• Automatic loads of student and staff data were further streamlined to allow the Library to report outstanding Library fines from Voyager to the Student 1 system.

Measures Taken to Monitor the Quality of Programs

• The IRUA (Innovative Research Universities Australia) libraries undertook two joint projects in 2005 to benchmark their operating processes. Collaborating via email and using an agreed methodology, the six IRUA libraries determined the unit costs of processing a printed serial issue into the collection and of implementing online access to an electronic resource.

  The data indicated a wide range of variance between the libraries:

  - The cost of adding a serial issue to the collection ranged from $1.68 to $5.58
  - The cost of adding an electronic resource ranged from $0.55 to $3.52.

  The results of the survey reflected extremely well on the Flinders Library which recorded the second lowest unit costs in both surveys. The cost of processing a serial issue was $2.18 and the cost of providing access to an electronic resource was $1.17. The results confirmed that staff productivity in the Subscriptions Section is excellent and that workflows and operating procedures are efficient and compare very favourably with our comparators.

• The CAUL Materials Availability Survey is undertaken to determine if users can find the items they are looking for in the Library. The results of the 2005 survey indicated that 72% of users located the items they sought immediately, a figure that compares very favourably with other CAUL libraries. A further 15% of items were either on loan, held in one of the branch libraries, not held in the collection or missing. User error searching the catalogue or the shelves accounted for most of the remaining failures to locate items. Despite previously improving signage in the stacks and introducing links to floor maps from records in the catalogue, user error in searching the catalogue or shelves showed a slight increase from the previous survey in 2003. This result was drawn to the attention of the Liaison Librarians to help inform their Reader Education and Information Desk services in 2006.
• A survey was conducted of users of the Universities' Research Repository South Australia to determine their satisfaction with services. The results indicated that:

  - 100% of requests were supplied
  - 86% found the speed of supply satisfactory.

  In 2005, 9,560 items were supplied to requestors from the collections in URRSA. Books are dispatched within 24 hours for delivery via courier on the following business day and journal articles are scanned and accessible from a central server within 24 hours of receipt of the request. URRSA is a joint facility of the Flinders, Adelaide and University of South Australia libraries and is managed and operated by the Flinders Library.

• A new Key Performance Indicator was introduced in February 2005 to measure and monitor the quality of re-shelving. This KPI has proven successful in tracking re-shelving performance and accuracy and enables the shelving supervisor to identify and correct shelving problems. In addition to improved accuracy, a very pleasing 15% improvement was recorded in the KPI that determines the number of items re-shelved within 24 hours.
• Two new feedback links for users were added to the Document Delivery and Flexible Delivery webpages. The links provide a valuable means of monitoring the quality of the service provided and facilitate the identification and rectification of problems.

Quality Service

• The quality of the service provided by two sections of the Library – Document Services and the Law Library – was publicly recognised by the Australian Library and Information Association in December 2005 when they were presented with a “Star” award for outstanding service.
• The user satisfaction survey developed by CAUL was again run and the number of university staff and students who responded to this again increased. The survey showed:
  • Improvements in areas such as access to computer workstation and lost book procedures which had shown up as ‘gaps’ in the 2003 survey and which the Library had subsequently worked on.
  • No statistically significant ‘gaps’ between library services and user expectation in the areas addressed by the questions. Many issues were raised in the comments and these are being worked through.
  • Benchmarking the results of the survey against other Australian university libraries again placed the Flinders University Library in the top quartile.
  • Benchmarking the results against the Innovative Research Universities of Australia Libraries showed Flinders University Library as having the best outcome in the group.
• The Library participated in a CAUL project to develop a survey instrument to assess the quality of our services to offshore students. This was completed late in the year and it is intended to run this survey in 2006.
• The Medical Library Advisory Committee met three times. This committee has student, academic and FMC members who are able to raise any issues of concern and make suggestions. The student representative seeks feedback from the student body. In 2005, the student representative surveyed students and prepared a list of suggested additional books for purchase, all of which the library purchased.
• Helen Culshaw, the Law Librarian, was a member of the University’s Quality Management Group and contributed to establishing the Flinders University Quality Assurance Framework template and the drafting of documentation and other activities connected with the University’s preparation for the 2006 AUQA audit.

Staff Development Activities

Senior Management Presentations

• In August Kaye Baudinette gave a staff presentation entitled ‘Behind the scenes in Resource Management’ outlining the role of the Library’s Resource Management Division in support of the Library’s mission.
• Ian McBain made presentations to Library staff focusing on recent achievements and future developments in Learning and Research Services.

Library Staff Conference Attendances

• John Banbury attended the Endeavor End User Meeting, Chicago, and visited several US academic libraries.
• Helen Culshaw attended the Law Librarians’ Symposium in Hobart.
• Matthew Hooper attended the ANZREG Meeting, Macquarie University.
• Miranda Morfey attended the International Evidence Based Librarianship Conference in Brisbane.
• Kate Sinclair attended the Law Librarians Symposium in Hobart and the International Evidence Based Librarianship Conference in Brisbane.
• Tom Snook attended the AVCC Leadership Program for HEW Levels 5-7, Geelong, and DC-ANZ 2005, LaTrobe University.
• Jess Tyndall attended the “Chasing the Sun” training workshop with other SA Health/Hospital librarians. Chasing the Sun is an international collaboration of health librarians to provide an after-hours virtual reference service to clinicians from participating libraries. It is designed to assist in answering urgent information queries relating to patient care.

Contributions to University Staff Development

• Library staff provided two training sessions in the programme: ‘Using electronic journals for academic research’ and ‘Academic journals: how are they ranked?’. For each topic two sessions were provided and a total of 44 staff or higher degree students attended.
• A member of the Library staff participated in a panel discussion as part of the Flinders Foundation of University Teaching programme for new academics.
• Jess Tyndall, the Medical Liaison Librarian, worked with staff from the Staff Development and Training Unit to develop changes to their programme on academic use of the internet. She also put forward a proposal for a new workshop: ‘Accessing the ‘grey’ literature’ which is scheduled for May 2006. This session will look at the nature of ‘grey’ literature and its importance to researchers and explore ways in which it can be identified and accessed.

Contributions to Library Staff Development

• Five new staff members attended induction tours.
• Kate Sinclair (the Law Liaison Librarian), Jan Badcock (the Nursing Liaison Librarian) and Tony Giorgio (one of the Social Sciences Liaison Librarians) all made presentations to staff focusing their work and changes taking place in teaching and research in their areas of responsibility.
• Anamaria Bara, Library Assistant, Law Library, had weekly study leave in order to undertake part-time external studies for a post-graduate diploma in LIS at Monash University. A three week exchange with Library Assistants from Lending Services was also arranged for Anamaria as a requirement for her course of study.
• Ian McBain, Associate Librarian (Learning and Research Services) received a University Senior Staff Study Tour Grant. This was supplemented by the Library to enable Ian to attend the EDUCAUSE conference in Florida and to visit a number of university libraries in the United States. The focus of these visits was how libraries can provide resources for use in electronically delivered teaching and developments in the provision of IT resources and services in libraries to meet new demands from students arising from changes in teaching.

Education Goal 2 - Provide Leadership in the Provision of Programs Relevant to All Stakeholders

Professional Activities

Staff Participation in Professional Associations

• Convenor, SA Document Delivery Interest Group

• Committee member, Australian Law Librarians' Group
• Member, Project Team to update the Subject Index to South Australian Legislation
• Member, Australian and New Zealand Academic Law Librarians' Group

• Member, ALIA ARCOM (Academic Research and Collection Management) Committee

• Member, ALIA ARCOM Committee

• Convenor, ALIA ARCOM Committee
• Member, ALIA SA Committee

• Member, South Australian Hospital Librarians' Group

• Member, SALIN (South Australian Library and Information Network) Committee

• Member, ALIA New Generation Policy and Advisory Group (National)
• Treasurer, ALIA SA
• Member, SALIN Committee
• Was recognised nationally with the conferring of ALIA’s Metcalfe Award. This award recognises high achievement by an information professional in his or her first five years of service.

• Treasurer, ALIA ARCOM Committee
• Member, SA Kinetica Users Group

• Advisor to the Australian Primary Health Care Research Interchange for a research project entitled “Innovations in implementing rural and remote primary health care models”. This is a national project group which includes researchers from Monash and ANU as well as Flinders.

• Member, ALIA ARCOM Committee
• Member, South Australian Library and Information Network
• Member, Australasian Children’s Literature Association for Research

Staff Membership of University and Cross-Institutional Committees

• Flinders University Emergency Control Committee

• IT Users Group
• Medical Library Advisory Committee
• School of Nursing Educational ICT Committee
• Editor, Library Newsletter

• Flinders Info Tech Users Group

• Adelaide Theological Library Committee
• ARLAC Management Committee
• IRU Australia Libraries
• IRU Australia Libraries Technical Services Benchmarking Sub-Committee
• Resources Committee
• Unilibraries SA Systems Advisory Group
• Unilibraries SA Best Practices Working Group
• Unilibraries SA URRSA Working Group

• Computer Support Group
• Unilibraries SA Systems Advisory Group
• Systems Integration Group
• Student Portal Single Signon and Design Teams
• ICT Review Reference Group

• Academic Senate
• Council of Australian University Librarians
• IRU Australia Libraries
• Infrastructure Committee
• Library Advisory Committee
• Medical Library Advisory Committee
• Unilibraries SA Committee
• Vice Chancellor's Committee

• Unilibraries SA Document Delivery Committee
• Unilibraries SA Regional Collections Planning Group
• Library Quality Assurance Group

• Board of the School of Law
• Flinders Journal of Law Reform Editorial Board
• IRU Australia Libraries Study Tours
• Law Student/Staff Consultative Committee
• Library Quality Assurance Group
• Staff Development Committee (Chair)
• Unilibraries SA Joint Staff Development Committee (Convenor)

• User Satisfaction Survey Coordinator

• Occupational Health and Safety Electrical Safety Tester

• Library Assignment Coordinator
• Staff Development Committee

• University OHS Committee

• Educational Matters Advisory Group (EMAG)
• Design Advisory Group (DAG)
• Disability Committee
• Encompass Implementation Working Party (Convenor)
• Flinders Academic Commons Working Party
• Web Pages Advisory Group
• Web Portal Steering Group

• WebCT Advisory Committee (WAG)
• School of Medicine Educational Information Technology Committee (EdIT)
• IT Users Group (ITUG)
• Medical Library Advisory Committee
• Library Occupational Health and Safety Committee
• Encompass Implementation Working Party
• Faculty of Health Sciences Occupational Health and Safety Committee
• School of Medicine Year 3 Course Committee
• School of Medicine Year 1/2 Course Committee
• School of Medicine Curriculum Committee

• EO Contact Officer
• Materials Availability Survey Coordinator

• Unilibraries SA Regional Collections Planning Group

• Flinders Academic Commons Working Party

• Finance Direction Group

• CAUL Statistics Coordinator

• OHS Auditors Team

• Primary Mental Health Care Australia Resource Centre (PARC) Steering Committee
• School of Medicine Year 4 Course Committee
• Library Staff Development Committee

• University OHS Committee

• Flinders Academic Commons Working Party

• Library Occupational Health and Safety Committee
• Library Staff Development Committee

Staff Presentations and Publications

• Managing library budgets, Seminar, Adelaide TAFE, 9 June 2005.

• Matthew Flinders, Private Journal 1803-1814, edited by Anthony J. Brown and Gillian Dooley. Adelaide: Friends of the State Library of South Australia, 2005.
• 'Naipaul's Women,' South Asian Review, Vol 26, no. 1, November 2005.
• 'The Post-War Novel in Crisis: Three Perspectives,' AUMLA, November 2005.
• Presentation to the Unilibraries SA Special Collections Forum held at the State Library of SA on 15 November
• 15 book reviews for Writers Radio (Radio Adelaide)
• 20 book reviews for the Adelaide Review
• 3 book reviews for Australian Book Review.

• 'Review of Friendly Street New Poets Ten,' API Review of Books, no.37, September 2005
• 'After the flood: Disaster management in action,' Available: http://alia.org.au/groups/arcom/dm.html, [27 February 2006]

Education Goal 3 - Be a Leader in Fostering a Student-Centred Approach to Education

Services to Rural and Remote Students

Flexible Delivery Service

The Flexible Delivery Service provides Library services to students who live outside the metropolitan area. In July 2005 a new request management system was designed and implemented in-house using Filemaker software. Named Flexitracker, this system enabled the complete automation of the service, providing substantial improvement to the quality and efficiency of service delivery. Flexitracker records requests, orders and receipts, and provides patrons with email notification of the status of their requests at all stages. The service is promoted via email to all eligible students and 618 patrons were registered with the service in 2005. 4,600 items were supplied to requesters with 93% of requests processed within 24 hours.

Remote Visits by Librarians

• The Nursing Liaison Librarian delivered lectures and workshops in Renmark to support the Flinders University Rural Clinical School (FURCS) B Nursing students.
• The Science and Engineering Liaison Librarian visited the Lincoln Marine Science Centre to provide information literacy training to the students based there and to discuss general library support issues with the staff.

Further Services to Rural and Remote Students

• The Nursing Liaison Librarian attended the FURCS Open Day to provide information to prospective students about the range of services provided by the Library
• The Library continued to assist in developing the FURCS collection with essential texts and other high demand monographs to 680 titles. A stocktake of the collection was undertaken
• Updated database guides and online database tutorials were made available to students
• Email and phone help was provided from the Sturt Library.

To support students in the Rural and Remote Clinical School studying in the Riverland and Greater Green Triangle, and Northern Territory Clinical School students in Darwin and Alice Springs:

• The Medical Library sent 92 books and videos and 4 photocopies to students. The number of items sent has continued to decline, as wherever possible readings are made available via the internet
• The collection of electronic medical books was further developed and it now comprises 104 titles. This material is of particular value to remote students
• Close liaison with the Rural and Remote Clinical School ensured that many of the books required are now held at the Clinical School
• Updated database guides and online database tutorials were made available to students
• Email and phone help was provided from the Medical Library.

To support students based at the Lincoln Marine Science Centre at Pt Lincoln:

• Updated database guides and online database tutorials were made available to students
• Email and phone help was provided from the Central Library.

The Return to On-line Study programme piloted in 2004 and delivered via WebCT was renamed ‘Preparing to Study at Flinders’ and used with a larger group in 2005. This process was managed by David Green from the Staff Development and Training Unit. Web delivered training modules provided by the Library again made up a large part of the content of the programme.

• Library orientation and borrowing privileges were provided to students engaged in the Schools Enrichment Programme.